Cancellation and refund policy

You have the right to cancel this contract within 14 days without giving any reason. The cancellation period expires 14 days after the day the contract is made.

To exercise the right to cancel, you must inform us (Berkan Başer, Kökez Mah. 3044 Sk. No: 1 İç Kapı No: 1 Serik / Antalya, Turkey, email: berkan.baser01@gmail.com, phone: +90 539 402 41 07) of your decision to cancel this contract by a clear statement (for example, an email). You may use the model cancellation form below, but it is not required.

You can also cancel online at loveydear.com/en/cancel-contract; the “Cancel contract” button is at the bottom of our pages and in your invitation's editor. If you use this online function, we will send you an acknowledgement of receipt on a durable medium (for example by email) without delay, including the content of your cancellation and the date and time we received it.

To meet the cancellation deadline, it is sufficient for you to send your communication before the cancellation period has expired.

If you cancel this contract, we will reimburse all payments received from you without undue delay and no later than 14 days after the day on which we are informed of your decision to cancel. We will use the same means of payment as you used for the original transaction, unless you have expressly agreed otherwise; you will not incur any fees as a result of the reimbursement.

If you requested us to begin the performance of services during the cancellation period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your cancellation of this contract, in comparison with the full coverage of the contract.

Your invitation is a digital service. In the checkout form you expressly request that we start providing it before the end of the cancellation period, and you acknowledge that you will lose your right to cancel once the service has been fully performed.

We start immediately after payment by publishing your invitation; the service is fully performed only at the end of the booked period. If you cancel within the cancellation period, we refund the price minus a proportionate amount for the service provided up to the time you told us you were cancelling (see “Effects of cancellation”). We confirm your request in the confirmation email.

This does not affect your statutory rights: if your invitation is not published, does not work as described, or you were charged twice, you are entitled to a remedy, including a refund.